Amazon’s catalog system can be complex and ever-changing, leading to issues that can hurt your sales if not handled quickly. From stranded inventory and suppressed listings to confusing variation structures, we specialize in diagnosing and resolving your most frustrating Amazon catalog problems—so you can keep selling without disruption.
Common Catalog Issues We Solve
1. Suppressed or Inactive Listings
- Policy Violations: We identify and fix compliance issues that cause Amazon to remove or suppress your listings.
- Content Errors: Whether it’s missing attributes or restricted keywords, we’ll update product detail pages to meet Amazon’s requirements.
- Quick Restoration: Minimize downtime by letting our team handle the corrective actions and appeal process when needed.
2. Stranded Inventory
- FBA Troubles: Stranded inventory can quickly rack up storage fees while generating zero revenue. We pinpoint the cause—like mismatched SKUs or listing errors—and get those items relisted.
- Root-Cause Analysis: We dig into your product data to address underlying issues, preventing future occurrences.
3. Variation & Category Glitches
- Incorrect Variations: Size, color, and style variations can get messy if not set up correctly. We organize your product families so customers see all options in one place.
- Wrong Categories: Misclassifications or category changes can sink your product’s visibility. We help ensure items are listed in the right spot for maximum exposure.
4. Brand Registry & Gating Issues
- Brand Registry Setups: If you’re enrolled in Amazon Brand Registry, we help maintain consistent, accurate product details across your catalog.
- Gated Categories: Navigating gated categories requires specific documentation. We handle the paperwork, so your products remain listed and compliant.
5. Listing Merges & Duplicates
- Consolidating Duplicate Listings: Multiple listings for the same product dilute reviews and sales rank. We merge or remove duplicates while preserving valuable ranking data.
- Handling Hijacked Listings: Protect your brand from unauthorized sellers, incorrect product data, or fake variations.
Our Approach
- Thorough Assessment
We analyze your catalog to uncover the root cause of suppressed listings, stranded inventory, or any errors preventing items from going live. - Detailed Action Plan
Based on our findings, we’ll create a roadmap—detailing the steps, tools, and timelines needed to resolve each issue. - Implementation & Follow-Through
From editing product attributes to handling Amazon support tickets, our experts take the necessary actions to fix catalog problems effectively. - Ongoing Monitoring
Amazon can be unpredictable. We keep watch on your listings to catch any emerging issues early and keep your products fully visible.
Why Choose Us
- Amazon Expertise: Our team is familiar with Amazon’s ever-evolving rules and algorithms, which means faster and more accurate problem-solving.
- Proactive Solutions: We don’t just treat symptoms; we address the underlying causes of catalog errors to minimize future disruptions.
- Transparent Communication: Stay in the loop with regular progress updates, and know exactly what steps are being taken to restore and optimize your listings.
- Time & Cost Savings: Save hours of frustrating back-and-forth with Amazon support. Let us handle the heavy lifting so you can focus on growing your business.
Get Your Catalog Back on Track
Don’t let catalog problems hamper your sales. With quick resolutions and proactive maintenance, we ensure your product listings stay visible, compliant, and profitable.
Contact us today to learn how our Catalog Troubleshooting services can save you time, reduce stress, and protect your bottom line.